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FAQs

 

General

Whats is the purpose pf the designer software ?


Horseshoes designer permit to conceive half-measure and tailor-made horsehsoes adapted to each horses. Thanks to this software, the farrier don't have any constraints and can conceive the horshoes that he wants.




Is the software intuitive ?


The sofware was developped by our engineers in a direct link with farriers. You can build your fitting in a few minutes without any difficulties. Otherwise, somes tutorials are available to help you in your daily work.




On what medium can I access the software ?


The software is avaible on Windows. We are actually working on a new version compatible with Mac.




Do I have to create the horseshoes on the software directly after I have scanned each hoof ?


No. Once the hooves scanned, the pictures are saved on your account. You can create them when you want.





 

TECHNOLOGIE

SYSTEM

Is the system just for specific horses ? Or a specific discipline ?


No. The Delysis system is adpated to all type of horses and whatever the discipline.




When can we use the system ?


Whenever you want to create a unique fitting to a horse. In the interest of saving time, precision or comfort.




What are the advantages of the system ?


The Delysis system give a daily comfortable work. The use of the forge is not an end in itself, our technologie allows to work without constraints and limits on all type of horses.




It is necessary to have a specific training to use the system ?


Non. The mission of Delysis was to create an intuitive system. Juste the farrier formation is required. To help you, we have created tutorials that you can found here.





 

SCANNER

Why we have created a scanner ? What is its purpose ?


The scanner was created whith the willingness of lightening the farriers work and to allow us to realise all type of fitting whitout constraints. The scanner allows a visual monitoring of the hoof, to correct its trimming and to obtain a 3D picture to create the horseshoes.




What is the price of the scanner ? And the software ?


The scanner cost 2459€ without taxes. The designer sofware is a subscription : - 99€/month with a 12-month commitment - 119€/month whitout commitment.




What is the delivery time of the scanner in France ? Abroad ?


In France : Delivery under 7 business days. Abroad : Between 10 and 15 business days.




What is the battery autonomy of the scanner ?


The battery lasts up around one complete day of using.





 

SOFTWARE

Whats is the purpose pf the designer software ?


Horseshoes designer permit to conceive half-measure and tailor-made horsehsoes adapted to each horses. Thanks to this software, the farrier don't have any constraints and can conceive the horshoes that he wants.




Is the software intuitive ?


The sofware was developped by our engineers in a direct link with farriers. You can build your fitting in a few minutes without any difficulties. Otherwise, somes tutorials are available to help you in your daily work.




On what medium can I access the software ?


The software is avaible on Windows. We are actually working on a new version compatible with Mac.




Do I have to create the horseshoes on the software directly after I have scanned each hoof ?


No. Once the hooves scanned, the pictures are saved on your account. You can create them when you want.





 
 

FITTING

How long does a horseshoe last ?


With all honesty,it's impossible to give the life time of the horseshoes. We have a lot of parametre, those parametre they impact on the wear of the hroseshoe. We considered that the lifetime of the horseshoe is of 5 weeks until 7 weeks. If your horseshoes are normal construction.




Can we rest an horseshoe ?


it's you as a farrier, who can make the decision, if the horseshoe can be restdepending on the wear, conception, and utilisation of horseshoe.




Steel Or Aluminium ?


We propose horseshoes both in steel and aluminium. We are actually developing other materials that will come to complete our range.




What is the delivery times for horseshoes?


We can traiter urgent requests without problem. Habitually, an order is send under 6 days, between the moment we receive her, traited her, machined her and ready for shipment.




What is the delay for order and taking them into account?


The orders must be anticiped, because we need a deadline of two days to produce and send them.




Is the pose of horshoes different ?


Our horsehoes have no difference with horseshoes bought on catalog, take into account the fact that it is drawn on the hoof in order to arrived directly adjusted to the hooves.




what is aluminium made of ?


Our Aluminium was chosen for its light properties, good wear resistance and strong anti-vibration capacity.




Are the shipping costs included or not included?


Shipping costs are not included. They are calculated when you place your order.




What are the shipping costs ?


Our shipping costs are calculated according to the weight of the package at the time of the order.




What is a Custom-Range ?


A Half-measure iron is a "standard" iron that you can design yourself. It is your own brand of forgeable irons. This makes it possible to have a stock and a lower cost.




What are the prices of custom range ?


The price of custom-range irons is calculated at the design stage according to the addition of parameters such as clamps, specific grooves, etc...




Is it possible to draw any type of horseshoe ?


Horseshoes can be created according to the wishes of the farriers without any limits. Our software allows us to have a large number of characteristics to meet all the needs of a horseshoe. You have several billion possible combinations at your disposal.




Do you insure shipments abroad?


We are able to send anywhere in the world. Some destinations are managed automatically, others require specific management.




Can the alloys be different if there is a special request ?


We can order different aluminium alloys if the farrier has a very specific request. Of course this depends mainly on the volume required.




Can the size of the plates be adjusted ?


Plate sizes available are 8mm, 10mm, 12mm, 15mm but we can order 20mm and 25mm on request.




Can we make tailor-made (polymer) plates ?


The software has a tool that allows you to adjust the plate according to your scan.




What I have to do with the horse while waiting for the horseshoes to be delivered?


When a horse's hoof are scanned for the first time, a traditional shoe should be put one last time in order to don't leave the horse without horseshoes. The tailor-made irons will arrive for the next fitting. In the case of an emergency, we can send it in a short time with an additional cost.





SUPPORT

How long does a horseshoe last ?


With all honesty,it's impossible to give the life time of the horseshoes. We have a lot of parametre, those parametre they impact on the wear of the hroseshoe. We considered that the lifetime of the horseshoe is of 5 weeks until 7 weeks. If your horseshoes are normal construction.




Can we rest an horseshoe ?


it's you as a farrier, who can make the decision, if the horseshoe can be restdepending on the wear, conception, and utilisation of horseshoe.




Steel Or Aluminium ?


We propose horseshoes both in steel and aluminium. We are actually developing other materials that will come to complete our range.




What is the delivery times for horseshoes?


We can traiter urgent requests without problem. Habitually, an order is send under 6 days, between the moment we receive her, traited her, machined her and ready for shipment.




What is the delay for order and taking them into account?


The orders must be anticiped, because we need a deadline of two days to produce and send them.




Is the pose of horshoes different ?


Our horsehoes have no difference with horseshoes bought on catalog, take into account the fact that it is drawn on the hoof in order to arrived directly adjusted to the hooves.




what is aluminium made of ?


Our Aluminium was chosen for its light properties, good wear resistance and strong anti-vibration capacity.




Are the shipping costs included or not included?


Shipping costs are not included. They are calculated when you place your order.




What are the shipping costs ?


Our shipping costs are calculated according to the weight of the package at the time of the order.




What is a Custom-Range ?


A Half-measure iron is a "standard" iron that you can design yourself. It is your own brand of forgeable irons. This makes it possible to have a stock and a lower cost.




What are the prices of custom range ?


The price of custom-range irons is calculated at the design stage according to the addition of parameters such as clamps, specific grooves, etc...




Is it possible to draw any type of horseshoe ?


Horseshoes can be created according to the wishes of the farriers without any limits. Our software allows us to have a large number of characteristics to meet all the needs of a horseshoe. You have several billion possible combinations at your disposal.




Do you insure shipments abroad?


We are able to send anywhere in the world. Some destinations are managed automatically, others require specific management.




Can the alloys be different if there is a special request ?


We can order different aluminium alloys if the farrier has a very specific request. Of course this depends mainly on the volume required.




Can the size of the plates be adjusted ?


Plate sizes available are 8mm, 10mm, 12mm, 15mm but we can order 20mm and 25mm on request.




Can we make tailor-made (polymer) plates ?


The software has a tool that allows you to adjust the plate according to your scan.




What I have to do with the horse while waiting for the horseshoes to be delivered?


When a horse's hoof are scanned for the first time, a traditional shoe should be put one last time in order to don't leave the horse without horseshoes. The tailor-made irons will arrive for the next fitting. In the case of an emergency, we can send it in a short time with an additional cost.





INFORMATIONS

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CONTACTEZ-NOUS

Delysis

 5 Avenue de Guitayne 
33660 Canéjan - FRANCE

Appelez-nous : 05.56.21.98.50
Email : contact@delysis.com

© 2020 Delysis